Income Auditor

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us.

Job Location – Crowne Plaza Duqm is 8 km from the town centre and 600 km from Muscat, the hotel offers comprehensive business facilities with the interpretation of Omani architecture. This hotel features 213 deluxe rooms and suites overlooking the scenic coastline, a fully equipped fitness centre with kid’s and adult’s pools, a choice for conferences and meetings, also features two ballrooms, etc.

As an Income Auditor, you are responsible for reviewing and verifying all financial reports to ensure proper authorization in compliance with the applicable policies and procedures, whereby your role will include key responsibilities such as:

A little taste of your day-to-day:

• Assure the accuracy of daily management reports by inspecting all backups for proper documentation.
• Complete daily revenue balancing and audit of hotel revenue against individual department reports in a timely and accurate manner.
• Verify that room and tax have been run on all occupied rooms; investigate any discrepancies.
• Check and balance all food and beverage cash registers, ensure that paperwork is complete and note all discrepancies.
• Check and verify the discount and void check, Officer Check and Entertainment Check
• Review the Daily Credit Card Reconciliation and General Cashier Summary Balance with Micros & Opera Systems
• Review the Daily Revenue Report researching any overages/shortages.
• Review tax postings from the Daily Revenue Report and ensure that the taxes posted correspond to the revenues generated for the revenue category.
• Brief and train new F&B and Front desk cashiers.
• Perform random house bank audits.
• Prepare monthly sale tax, service charge and tip allocation.
• Counting house bank with General Cashier and reconciling other-in-house accounts
• Checking foreign currency rates on receipts and verifying loss or gain on foreign exchange.

Experience:

• 2-4 years’ experience in a 4-star hotel.
• IHG experience

Requirement:

• Proven work experience as an Income Auditor or similar role
• Bachelor’s degree in accounting.
• Full working knowledge of the Opera system, SAP & Symphony is essential.
• Active listening and effective communication skills
• Flexibility to work in shifts.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.  

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style ‘Dare to Connect’ is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest’s experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.