Hub Supervisor , AMZL

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

Key job responsibilities
• Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
• Audit processes for compliance and work to close any gaps
• Analyse feedback and use data to own and implement process improvements at the site
• Work with station management and other stakeholders to identify and solve process-related issues

A day in the life
As an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.
You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

We are open to hiring candidates to work out of one of the following locations:

Jeddah, SAU

BASIC QUALIFICATIONS

– 1+ years of Microsoft Office products and applications experience
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
– Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
– Work 40 hours/week, and overtime as required
– A degree in business, supply chain, transportation, economics or a technical field
– Relevant experience in using data or anecdotal evidence to influence business decisions
– Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

PREFERRED QUALIFICATIONS

– Experience in Lean, Six Sigma and Kaizen techniques
– Experience with supporting tools (e.g., Minitab, JMP, MS Excel and MS Access)