Housekeeping Supervisor
Full TimeBookmark Details
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
About the role
The Four Seasons Resort and Residences is looking for Housekeeping Floor Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
What you will do
- The ability to train and supervise all housekeeping employees.
- Inspects the work of a team of Room Attendants and House Attendants
- Responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the staff.
- Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
- Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
- Must be able to work all shifts including, AM’s, PM’s, weekends, and holidays.
- Be able to work in a standing position for long periods of time up to 8 hours a day.
- Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
- Ability to satisfactorily communicate in English.
What you bring
- Degree Holder, preferably in hotel & tourism management
- 1-3 years of experience in related field
- Excellent command in English, Arabic is an advantage
- Relevant Experience in Luxury hotel
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Paid home leave tickets
Medical coverage
Free transportation to work
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