HOUSEKEEPING ATTENDANT

Job Purpose:

We are looking for a Housekeeping Attendant to work within The NED Doha. If you have experience as a Housekeeping Attendant in a hotel luxury environment, and you are enthusiastic, passionate and knowledgeable good service; then we want to hear from you!

Responsibilities:

• To consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.
• To provide a discreet one-stop service combining servicing of guest rooms with checking and replenishing of mini bar and guest amenities.
• To ensure that the appropriate level of security for all guest belongings is achieved, aiding in creating a feeling of comfort and confidence for guests.
• Ensures the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests.
• To signs on-duty, collecting work allocations and signing for any keys or bleeps that may be required prior to commencing the shift.
• To ensure that all guest rooms are cleaned, stocked and maintained to the standard required.
• To provide guests with requested services at all times.
• To report any malfunctioning equipment and maintenance problems by recording all faults in work orders and passing them on to the Housekeeping Supervisor.
• To ensure that all lost property is handed into the Housekeeping Office.
• To ensure that all linen cupboards and service areas are stocked and maintained as required.
• To ensure all minibar and guest amenities are secured at the end of the shift.

Qualifications & Competencies:

• Housekeeping attendants must have a keen eye for detail to ensure that rooms are thoroughly cleaned, and all necessary tasks are completed to a high standard.
• Efficiently managing time is essential in the fast-paced environment of housekeeping. Attendants need to prioritize tasks effectively to meet deadlines and maintain productivity.
• This role often involves prolonged periods of standing, bending, lifting, and walking. Physical stamina is necessary to carry out cleaning tasks effectively and safely.
• While the primary responsibility is cleaning, housekeeping attendants often interact with guests or occupants. A friendly and helpful demeanor is important for providing excellent customer service.
• Familiarity with various cleaning techniques, equipment, and cleaning agents is essential for achieving optimal results while maintaining safety standards.
• Collaboration with other members of the housekeeping team, as well as staff in other departments, is essential for maintaining a smooth operation and delivering a positive guest experience.
• Housekeeping attendants often have access to guests’ personal spaces and belongings. Respecting privacy and maintaining confidentiality is crucial in building trust with guests and maintaining professionalism.
• Awareness of safety protocols and practices is essential to prevent accidents or injuries while performing cleaning tasks or using equipment.

What’s In It for you?

• One of the most iconic place to be and work
• Amazing learning and development program
• Discounted rates at The NED Doha
• Fantastic career growth opportunities