Housekeeping Attendant
AccorHotelJob Description
Job Description
- Get assignment sheet from Housekeeping office.
- Take note all guest request & instruction which provided by HK Supervisor.
- Attend the communication meetings of her/his section.
- Proper stock of guest amenities, cleaning supplies, mini bar, clean linen are arranged well on the trolley before starting the work.
- Check and make note of all the rooms with MAKE UP sign.
- Check and make note of all the room with “Do Not Disturb” sign before the end of the shift and respect the DND sign.
- Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
- At the end of the shift or the day, she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.
- Report to HK Supervisor in case Guest valuables are exposed.
- Follow Key Issue no.1 by Attending to the guest, we acknowledge guests immediately establish eye contact and greet them in friendly manner. Leave everything when recognising a guest. Provide all guests with professional service
- Follow hospitality key no. 3 while entering / leaving guests’ rooms.
- Clean the bath room, walls and bathtub thoroughly after the bathtub look for hair. Re place fresh towels, amenities and report any maintenance to be attended to Housekeeping.
- Remove the rotten flowers and wash the flower vase and place fresh flowers.
- Make up the bed; clean the bed room and refill stationeries, matches and mini bar. Look for any spot or hair on the bed linen to be removed.
Qualifications
- Preferably has minimum one year experience in a 4-5 star hotel
- Available to join immediately
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
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