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  • Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
  • Host and welcome all guests in a natural and spontaneous manner to make our guests feel welcome whilst they spend their time with us
  • Prepare all the arrival arrangement and process check-in for Residences Guests
  • Update the guest preference, feedback and comments on to the guest profile section
  • Coordinate with all concerned departments to fulfill guest needs and requests
  • Provide concierge service to guest during the stay
  • Food & Beverage support to the Residences lounge
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