F&B Supervisor – Michelin star Italian restaurant

Responsibilities

• Check the grooming appearance of colleagues in compliance with the hotel brand standards.
• Ensures a high standard of sanitation and hygiene in the restaurant.
• Promotes up-selling at all levels and by personal efforts through guest contact.
• Handles all guest comments and complaints and advises the Restaurant Manager.
• Recommends to the Restaurant Manager changes in standards and/or equipment to improve service
• Attends as well as organizes training sessions whether within or outside of working hours
• Ensures that the operating equipment and general supplies for the restaurant are maintained at the established par stocks and initiate requisition for additional equipment if necessary
• Posts orders in the Micros and collect money in cash or credit cards payment
• Welcomes and bids farewell to all guests
• Any other duties, which may be assigned to you from time to time as directed by the Assistant Restaurant Manager.

Key Competencies 

• Previous experience in the same role in a luxury hospitality environment, resort experience is a plus.
• Diploma in Hospitality Management or relevant
• Outstanding written and verbal communication skills
• Well-groomed, professional appearance
• Italian language will be a benefit