Executive Secretary (Only Saudi)

At Crowne Plaza^®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We’re Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that’s overly formal, rigid and where guests feel like a room number not a person. We embrace the new world of business with caring and flexibility – through hotel colleagues who Dare to Connect!

Dare to Connect is how we describe the Service Style at Crowne Plaza hotels. It shows we’re thinking and acting differently. We’re connecting with guests – and each other – in a more personal way. We’re showing our personalities (and sharing a little of ourselves) and learning more about the other person… as a person, not as a room number or a co-worker. When we Dare to Connect, it means we:

Dare to Make the First Move… we are proactive and positive… we are the first to greet and say hello, and the first to take action and help our guests.

Adapt to the Moment… we might not be mind readers, but we can read our guest’s moods and needs and then change our pace, tone and take action so we can help a guest when they need it.

Relate to Business Needs… we know that Modern Business Travelers need to be productive, so we make sure we prioritize the right things that help our guests do what’s important.

Enable Quality Downtime… we know our guests want more from their trip than just business, so we make an effort to get to know them and give them recommendations that help them make the most out of their free time.

Your day to day

Purpose: 

 

Under the general guidance of the General Manger and within the established Crowne Plaza Hotel Policies and Procedures, responsible for rendering secretarial, administrative assistance to the executive office.

 

Relationships: 

 

1.         Reports directly to the General Manager.

2.         Interacts and co-operates with department heads.

3.         Interacts and co-operates with all departments as appropriate.

 

Duties and Responsibilities: 

 

1.         Types, distributes and files reports, letters pertaining to the Owning Company, other commercial properties managed and operated by Crowne Plaza Saudi Arabia (as well as inter-departmental memorandums and all related correspondence.

2.         Takes minutes during Department Heads/Executive Committee meetings and at other meetings whenever required.

3.         Receives and monitors all incoming calls to GM’s Office.

4.         Prepares reports as required by the GM.

5.         Maintains and updates a follow up file for the purpose of reminding the GM of functions, events, meetings appointments and other related issues.

6.         Receives sorts and distributes mail to all departments. Also responsible for stamping hotel mail/monitors house DHL dispatches/receipts.

7.         Handles all confidential correspondence.

8.         Maintains and controls office supplies stock.

9.         Keep record of Departments Heads vacation schedules.

10.       Raises and follows up on maintenance orders as appropriate.

11.       Ensures the filing is up to standard and easily accessible.

12.       Maintains good rapport with all employees.

13.       Ensures that secretarial equipment is always in good operational condition.

14.       Complies with hotel’s Health, safety & Hygiene policy.

 

Tagged as: Hotel & Hospitality