Data Entry Specialist

Responsibilities:

• Enter and update customer service records in our CRM system.
• Verify the accuracy of data entries and resolve any discrepancies.
• Maintain up-to-date customer information and transaction histories.
• Generate reports and summaries from customer data to support service improvement initiatives.
• Collaborate with the customer service team to streamline data management processes.

Qualifications:

• Proven experience in data entry or a similar role, preferably in customer service.
• Proficiency with CRM software and data entry tools.
• High attention to detail and accuracy in data management.
• Strong organizational and time-management skills.
• Excellent communication skills and the ability to work effectively in a remote team environment.