Customer Service Associate

Attending training sessions to grow knowledge of products and to develop customer service skills.

Resolving phone, walk-in, mail, fax, and email customer inquiries.

Processing and logging incoming calls into the CRM system.

Identifying customer needs.

Forwarding and escalating inquiries to relevant individuals and departments.

Contacting customers to give them accurate feedback on the progress of their inquiries.

Providing outstanding customer service.

Updating customer information as required.

Maintaining confidentiality of information.

Performing other duties as the need arises.

Other Details

Salary-31,000/- to 45,000/-

Required Experience-0 To 10

Minimum Age-18

Customer Service Associate Requirements

Qualification Required-Diploma,Btech,M.tech,ITI,12th,All Graduate,HSC

0 To 10 years of industry experience also can apply

Work Department-Customer Service

Work Industry-IT,Banking,Finance,Education,E-Commerce,Telecom

Skills-Outstanding communication skills, both verbal and written.

Knowledge of programming language and technical terminology.

for more clarification contact to this number-8505990152

srv9082@gmail.com

Also Can work from Home