DHL

YOUR TASKS:

Ensure all new Electronic Shipping Solution and/or new releases which are tested and signed-off are rolled out in a timely manner.
eCommerce customer onboarding on solutions that meet the customer requirements
Ensure all requests and issues are logged in the Service Desk and Global change control policies are followed.
Maintaining asset management, security policies and agreed standard operating environment
Ensure ESS country KPI(s) are achieved and provide reporting analysis
Able to communicate well with people on all levels, different backgrounds and cultures.
Able to lead and manage projects, keep relevant stakeholder updated.

YOUR PROFILE:

Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
Experience in implementing and supporting Customer integration solutions, electronic shipping solutions and other business related projects.
Experience in eCommerce project lead roles
Strong technical and analytical skills with knowledge on API (XML, JSON, REST), EDI and integration solutions
Good communications and presentation skills.
Customer facing and end-user focused.
Creative problem solving skills and an ability to work conceptually.
Able to achieve results through influencing others.
Team, Vendor and project management skills
3 years of experience in customer solution delivery and API/EDI technologies and related field.

We look forward to receiving your application!

Tagged as: Logistics & Supply Chain

Customer Facing IT Project and Program Analyst