Courier Full Time

If you have a passion to deliver a ‘Premium’ customer service experience and the dedication to go the ‘Extra Last Mile’, we would love to hear from you.

We are looking for a courier who is young, energetic, reliable and physically fit to support us delivering shipments to our premium customers and be part of an exceptional operations team to meet and exceed customer expectations in the city of Abu Dhabi.

You will be part of a multi-national, multi-cultural and diverse and talented team to learn from and share your own expertise.

This position is for anyone with a Valid UAE MANUAL Driving license and Abu Dhabi area knowledge is required/preferred.

Your main duties include but are not limited to:

Pickup/transport/deliver supplies, mail, materials, paper records and equipment on a daily basis and distribute to appropriate locations.
Respond to and update your supervisor and dispatcher of all problems, new issues and ideas for change.
Utilize appropriate telephone skills and etiquette, responding to customers or internally.
Provide professional & efficient services relating to the delivery & pick-up (by vehicle) of customer packages whilst ensuring that all FedEx & legal requirements relating to the safe & secure movement of packages are met. Perform all activities without compromising safe working/driving practices.
Performs physical loading/unloading of trucks/containers & sortation of documents &/or boxes, ensuring accurate completion within defined timeframes.
Ensure the ongoing security of the vehicle & packages by taking all reasonable precautions & following defined safety & security procedures.

Physically fit, able to lift 32k & move 70 kilos
Valid Manual UAE driving license with over 6 months of driving experience (Experience of driving a commercial vehicle is preferred)
Fluent in local language/s
Good written & verbal communication skills
Professional & courteous approach

Customer oriented (Experience in a customer facing role)
Basic knowledge of technology including use of a p.c., printer etc
Quality oriented, methodical with attention to detail
Good organizational skills / able to plan ahead & re-prioritize work as needed
Able to work independently and also as part of a team
Good administrative skills
Basic problem-solving skills
Basic knowledge of the FedEx operation & key services
Basic geographical knowledge of Abu Dhabi city
Good orientation & map reading

On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service

If you have a passion to deliver a ‘Premium’ customer service experience and the dedication to go the ‘Extra Last Mile’, we would love to hear from you.

We are looking for a courier who is young, energetic, reliable and physically fit to support us delivering shipments to our premium customers and be part of an exceptional operations team to meet and exceed customer expectations in the city of Abu Dhabi.

You will be part of a multi-national, multi-cultural and diverse and talented team to learn from and share your own expertise.

This position is for anyone with a Valid UAE MANUAL Driving license and Abu Dhabi area knowledge is required/preferred.

Your main duties include but are not limited to:

Pickup/transport/deliver supplies, mail, materials, paper records and equipment on a daily basis and distribute to appropriate locations.
Respond to and update your supervisor and dispatcher of all problems, new issues and ideas for change.
Utilize appropriate telephone skills and etiquette, responding to customers or internally.
Provide professional & efficient services relating to the delivery & pick-up (by vehicle) of customer packages whilst ensuring that all FedEx & legal requirements relating to the safe & secure movement of packages are met. Perform all activities without compromising safe working/driving practices.
Performs physical loading/unloading of trucks/containers & sortation of documents &/or boxes, ensuring accurate completion within defined timeframes.
Ensure the ongoing security of the vehicle & packages by taking all reasonable precautions & following defined safety & security procedures.

Physically fit, able to lift 32k & move 70 kilos
Valid Manual UAE driving license with over 6 months of driving experience (Experience of driving a commercial vehicle is preferred)
Fluent in local language/s
Good written & verbal communication skills
Professional & courteous approach

Customer oriented (Experience in a customer facing role)
Basic knowledge of technology including use of a p.c., printer etc
Quality oriented, methodical with attention to detail
Good organizational skills / able to plan ahead & re-prioritize work as needed
Able to work independently and also as part of a team
Good administrative skills
Basic problem-solving skills
Basic knowledge of the FedEx operation & key services
Basic geographical knowledge of Abu Dhabi city
Good orientation & map reading

 

Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route. Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the route ‘coordinator’.

 

Optimizes results by effectively managing own time throughout the day; includes prioritizing the sequence of tasks &taking on additional responsibilities when possible.

Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.

Ensures that all necessary documentation (delivery records, pick-up manifests, time cards etc) are completed accurately & audits customer documentation (AWB, customs paperwork, commercial invoice etc) to ensure it is accurate and complete. Compiles, files & processes paperwork in accordance with local procedures.

 

Delivers packages & processes exceptions (R.O.D.’s, incorrect addresses, customer closed etc) in the most logical order to achieve the different service commitments whilst ensuring that all standard procedures are followed & taking account of the customers needs.

 

Maximizes customer satisfaction & operational efficiency by effectively dealing with all types of customer queries & requests, resolving those that fall within the job remit & escalating others to the appropriate department.

Tagged as: Transportation & Mobility