Job Description - Coordinator - Service Delivery (001398)



Coordinator - Service Delivery - (001398)



Key Roles & Responsibilities
• Handle all operational tasks of ocean freight shipments 
• Coordinate the customs clearance with the customs clearance brokers and the pick up/delivery of cargo with the land transpor teams and spot service risks and come up with immediate solutions 
• Responsible for avoiding unneccesary costs like port storage and line demurrage and should negotiate with line agents/transporter for better rates if possible.
• Ensure customers are provided excellent service along the shipment cycle with quick responses to inquiries and providing problem resolutions internally as well as externally.
• Billing of services and closing files in the TMS, incl. vendor invoices as per agreed operational KPIs.
• Follow specified systems, processes and procedures, implemented in the workplace, to ensure compliance with legal, regulatory, and other requirements/standards.
• Work safely at all times, protecting the health and safety of everyone in the workplace




 Education & Professional Qualification:    
Diploma in relevant field.
Professional Experience: 
2-3 years working experience in a freight forwarding (air and ocean) operations role preferred.
Geographic Experience:    
Experience in Qatar or Middle East/GCC preferred.
Computer Skills:    
Microsoft office and TMS
Language Skills:    
Fluent  communication  (  oral  &  writing )  in English  and oral knowledge in Arabic preferred
Market/Industry/Functional Knowledge:    
2-3 years 



0 - 0 AED

Monthly based


Doha , Qatar

Job Benefits
Company retreats
Job Overview
Job Posted:
3 months ago
Job Type
Full Time
Job Role
High School
3+ Years
Total Vacancies

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Doha , Qatar