Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill performance-related gaps


What’s On Your Plate?

Monitor and improve Rider Performance and Compliance

Lead Rider Recruitment for the allocated zones

Manage rider roster with proper allocation of shifts/breaks/off-days etc

Inventory management and usage compliance of Rider equipment

Groom rider quality (behavior, appearance, professionalism, presentational etc)

Setting up a performance improvement plan to improve the performance of low-performing riders

Reduce rider complaints originating from customers

Monitor riders' performance on an individual level and responsible for coaching/warning riders

Audits fleet appearance & rider behaviour via on-ground visits. 


What Did We Order?

Bachelor's Degree

2-3 years of experience in the food/grocery tech industry is highly preferred

Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms, etc

Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus. 

Influencer and a negotiator with good public speaking and presentation skills

People management skills: Experience in managing bigger groups of people. 


0 - 0 AED

Monthly based


Doha , Qatar

Job Benefits
Company retreats
Job Overview
Job Posted:
3 months ago
Job Type
Full Time
Job Role
Bachelor Degree
5+ Years
Total Vacancies

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Doha , Qatar