Coordinator Logistics Projects – Delivery Hero

Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps.

What’s On Your Plate?

• Monitor & Ensure Rider Compliance (Right to work).
• 3PL Management & Communication.
• Managing 3PL Legal Compliance.
• Improve Rider Onboarding Process
• Maintaining Fleet Supply to ensure smooth operations
• Planning & Policy making for 3PL’s.
• Monitoring 3PL level performance to ensure smooth operations.
• Lead Rider Recruitment as per business requirement
• Setting up a performance improvement plan to improve the performance of low-performing riders

What you need to be successful

Bachelor’s Degree

2-3 years of experience in the food/grocery tech industry is highly preferred

Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc

Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus.

Influencer and a negotiator with good public speaking and presentation skills

People management skills: Experience in managing a bigger group of people.