Cluster Sales Executive

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Job Description

Responsibilities:

• Achieve monthly budget goals and new business targets.
• Set up and maintain good working relationship with all other areas of the hotel’s operations, such as Front Office, Food and Beverage, Accounting, Reservations etc.
• Prospect by telephone cold-calling to establish territories.
• Establish and maintain corporate accounts with clients.
• Follow-up with clients before, during and after the function/event/stay to ensure repeat business.
• Make reservations on behalf of clients.
• Follow-up clients who utilize property.
• Handle complaints and pass it on to Senior Sales Manager
• Follow-up leads provided by Global Sales Offices.
• Research and present lost business reports at the Monthly Sales Meetings.
• Travel though-out GCC countries areas and internationally when necessary.
• Provide Senior Sales Manager with weekly sales report.
• Provide Banqueting Department with any leads received through corporate clients.
• Attend various trade shows, functions as when required.
• Maintain familiarity with analyze the competition from other hotels which will be designated.
• Participate in training programs.
• React promptly to requests by Senior Sales Manager for reports and other assignments.
• Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
• Promote and ensure good inter-departmental relations.
• Adhere to Company and Hotel rules and regulations at all times

Qualifications

• Minimum of 2 year in similar role
• Innovator
• Strong communication, negotiation and presentation skills.
• High Energy, dynamic personality.
• Results-driven.
• Verbal, non verbal numerical and analytical abilities.
• Excellent negotiations and influencing skills.
• Able to drive actions that will add value to incremental spend.
• Team player – to be part of a developing commercial team