Assistant Manager, Housekeeping

Job Description: We are currently seeking a dynamic and experienced individual to join our team as Assistant Manager, Housekeeping. In this role, you will work closely with the Housekeeping Manager to oversee the daily operations of the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house areas are maintained to the highest standards. Your primary objective will be to support the housekeeping team in delivering exceptional service and creating a welcoming and comfortable environment for our guests.

Responsibilities:

1. Assist the Housekeeping Manager in developing and implementing policies, procedures, and standards for housekeeping operations.
2. Supervise and coordinate the work of housekeeping staff, including room attendants, housemen, and laundry personnel, to ensure efficient workflow and timely completion of tasks.
3. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, orderliness, and adherence to company standards.
4. Train and mentor housekeeping staff on proper cleaning techniques, safety procedures, and customer service skills.
5. Monitor inventory levels of cleaning supplies, linens, and amenities, and coordinate with the purchasing department for replenishment as needed.
6. Assist in scheduling and assigning duties for housekeeping staff based on occupancy levels and operational needs.
7. Handle guest requests, complaints, and feedback related to housekeeping services in a prompt and professional manner.
8. Collaborate with other departments, such as front office and maintenance, to ensure seamless coordination and communication.
9. Maintain cleanliness and organization in housekeeping storage areas, equipment rooms, and supply closets.
10. Assist in the preparation of departmental reports, budget forecasts, and performance evaluations as required.

Requirements:

1. Previous experience in housekeeping operations, preferably in a supervisory or assistant manager role.
2. Strong leadership and managerial skills, with the ability to motivate and inspire a team.
3. Exceptional attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
4. Excellent communication and interpersonal skills, with the ability to interact confidently and effectively with guests and staff.
5. Proficiency in computer applications, including Microsoft Office suite and property management systems.
6. Flexibility to work in shifts, including weekends, evenings, and holidays.
7. Must be willing to reside in company-provided accommodation.
8. Valid work permit or residency visa in Abu Dhabi (if applicable).
9. Fluency in English; knowledge of additional languages is a plus.

Benefits:

1. Competitive salary up to 8,000 AED (depending on experience).
2. Accommodation provided by the company.
3. Daily meals provided.
4. Transport to and from work provided.
5. Opportunities for career growth and advancement within the company.