Area Manager, FC Operations

Key job responsibilities
– Promote a culture of safety and wellbeing
– Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
-Support and lead a team and handle administrative work alongside building and supporting a strong team culture
– Analyse performance and suggest process improvements to optimise work and improve customer service
– Collaborate with other managers to standardise shift processes

A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

BASIC QUALIFICATIONS

– Bachelor’s degree (or working towards a bachelor’s degree)
– Advanced proficiency in written and verbal English and local language
– Relevant experience in performing data analysis
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

– Experience of communicating with a wide range of stakeholders, including your peers and leadership
– Experience in a logistical working environment
– Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment