Account Manager

Faststream are working with a dynamic startup, SaaS business dedicated to revolutionizing operational processes within the maritime industry. Their cutting-edge solutions streamline and digitise operations, empowering organisations to navigate the challenges of the maritime sector with efficiency and innovation.

Position Overview: We are seeking an experienced Account Manager to join the team. The successful candidate will play a pivotal role in managing key accounts within the offshore industry while also driving upselling and cross-selling of the comprehensive suite of software solutions. This role offers a unique opportunity to be at the forefront of digital transformation within the maritime sector.

Key Responsibilities:
 

• Manage and nurture key accounts within the offshore industry, fostering strong relationships and ensuring client satisfaction
• Identify opportunities for upselling and cross-selling additional software solutions to existing clients
• Collaborate closely with internal teams to understand client needs, provide strategic guidance, and deliver tailored solutions
• Drive growth initiatives and develop strategic account plans to maximize revenue opportunities
• Act as a trusted advisor to clients, offering insights, industry knowledge, and innovative solutions to address their business challenges
• Stay abreast of industry trends, market developments, and competitor activities to inform sales strategies and tactics

Qualifications:
 

• Proven track record of success in account management, preferably within the maritime industry
• Strong understanding of SaaS solutions and their application within operational processes
• Excellent communication and negotiation skills, with the ability to build rapport and influence stakeholders at all levels
• Fluency in English and Arabic
• Willingness to travel across the Middle East and North Africa

Benefits:
 

• Competitive salary package with performance-based incentives
• Hybrid work style with flexibility to work from home and from the Abu Dhabi office
• Opportunities for career growth and professional development within a dynamic and innovative industry