Account Manager

WHAT YOU WILL BE DOING

 

General account responsibilities include:

Partnership planning aligned to client insights on target audience, objectives, budget parameters.

Implementation and partnership roll out in conjunction with rights holder and sister agencies, and general account management of suppliers, budget and client reporting

Partnership review, interpretation of measurement results and recommendations to the clients

 

Role specific responsibilities include:

Management of key relationships with clients, rights holder and suppliers

Oversee development and delivery of activations, implementation of partnership rights and touchpoints and success measurement against KPIs

Research trends and data to create and deliver strategic presentations

Strive to meet client KPI’s and ensure activity is effectively measured

Work across additional client programmes and activations

Thorough appreciation of client budget parameters

Continually seek cost saving measures and opportunities

Pursue opportunities to grow business organically

Monitor and approve spending of direct reports

Manage team members, ensuring that tasks are being completed correctly, efficiently and timely

Promote conflict resolution amongst staff, and recommend and manage solutions

Regular interactions with Account Director to ensure client goals are managed consistently

 

Additional Responsibilities

Develop clear and concise internal and external presentations and reporting

Demonstrate appropriate behaviours, conduct and professionalism in all interactive, written and verbal communications

Track time and financial expenses on a day-to-day basis

 

THE SKILLS AND EXPERIENCE YOU NEED

Agency experience is preferred

Ability to multi-task; you will be working across a number of activities with tight deadlines

Presentation skills (both writing and delivery), internally and to clients / suppliers including use of Microsoft PowerPoint

Excellent communication skills – verbal and written

Creative thinking

Ability to anticipate problems / issues and suggest proactive resolutions to be put into place

Attention to detail and organisation critical