Ericsson
About Ericsson
About Ericsson
Ericsson is a world-leading provider of Information and Communication Technology (ICT) to service providers. We deliver cutting-edge solutions and services that shape the future of connectivity. With a history of innovation spanning over 140 years, we are at the forefront of 5G, IoT, cloud, and network technologies, empowering people and businesses to connect, collaborate, and thrive.
Why Work at Ericsson?
At Ericsson, you'll be part of a global team of passionate and dedicated individuals driving technological advancements that impact billions of lives. We offer a stimulating and collaborative work environment where you can:
- Make a Real Difference: Contribute to groundbreaking projects that are transforming industries and connecting the world.
- Develop Your Skills: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your expertise and career growth.
- Embrace Innovation: Be encouraged to think creatively, challenge the status quo, and develop innovative solutions.
- Work with Cutting-Edge Technology: Be at the forefront of technological advancements in 5G, IoT, cloud, and other emerging fields.
- Be Part of a Diverse and Inclusive Culture: Join a company that values diversity, inclusion, and respect for all individuals.
Our Culture
We foster a culture of innovation, collaboration, and empowerment. We believe in creating an environment where employees feel valued, supported, and inspired to reach their full potential. We are committed to promoting a healthy work-life balance and providing opportunities for personal and professional growth. Join Ericsson and be part of a team that is shaping the future of communication.
Open Positions
Enterprise and MCN Solution Expert
Ericsson
About this opportunity This role will support the growth of Mission Critical Network and Enterprise business across EMEA, bringing excellent solution knowledge including expertise in the Ericsson portfolio (products and services) as well as typical ecosystem components. The role will support CUs across EMEA to qualify opportunities and align on winning strategies, and work closely with CU teams in customer engagements to consult customers on solution options and requirements. Technical / business competence E2E product portfolio knowledge covering Core (ICS, UCC, EP5G mainly), OSS (ENM especially but broad portfolio), BSS (EMM especially but broad portfolio), RAN (mostly outdoor, some indoor but also specifics of verticals such a trackside 1900MHz for railways). Services portfolio knowledge covering BNEW and BCSS (Network Rollout, NDO, System Integration, Customer Support, Managed Services, Learning & Consulting) Product capability knowledge as well as E2E solution principles, architectural options with pros and cons to guide, coupled with a consultative approach to help arrive as the best solution for a customer’s needs – tuned to fit existing portfolio capabilities wherever possible and to suit our strengths Specific knowledge of eMBMS solution (and evolution to 5MBS), not unique to MCN but not widely adopted elsewhere in EMEA Competitor intelligence on the usual suspects but additionally other MCN specific or vertical specific vendors (like Kontron for railways) and some appreciation of their incumbency including incumbent solutions (e.g. GSM-R, VHF/UHF) to be able to effectively compare. Equally knowledge of interworking capabilities is important where the existing technology will coexist. Competitive intelligence on services players (Integrators / Specialized Operators). Relevant use-cases for each vertical (with real-world examples from around EMEA and beyond on use-case visions of different customers / delivered examples), and the mapping of technical capabilities from across the portfolio to enable those use-cases Some E2E knowledge of the wider 4G/5G ecosystem of general devices as well as MCN specific hardened, or vertical specific devices and the companies that supply. Equally applications such as control room applications, other operational “northbound” OSS/BSS/IT tooling etc.. that are required to deliver end-user services Experience of operational challenges, delivery model practicalities and adaptations to comply with critical environments e.g. (network data restriction, personnel clearance, country restrictions, certifications etc..), coupled with a consultative approach to influence requirements Market Knowledge Knowledge of the markets into which we are trying to sell (public safety, defense, utilities, oil & gas, rail, ports, airports, mines) and robust mechanism for growing and maintaining this competence. Important to be able to explain capabilities, options etc.. in a language that resonates with the market and adjust our “pitch” to suit the reality of the market. Important to be able to explain services capabilities, delivery recommendations and operational models. Internal networking, consultation and support Critical to build relationships with the wider EMEA E&MC community, to be visible and perceived by them as a solution expert, adding value to CU strategies to grow the business. The role will require a solid technical aptitude and agility with a relentless hunger to continuously learn, whilst equally sharing this knowledge openly with the wider community. Knowledge sharing To support growth of this area, it is important to ensure that everyone is actively sharing both success s...
Head of Power Generation & Utilities EMEA
Ericsson
We are seeking a Business Development leader to drive client value creation, shape our market strategy, build key partnerships, and accelerate utilities growth strategy across the Utilities sector in EMEA, covering electricity, water, gas distribution, and power generation. Join us as a senior leader with deep expertise across the utilities ecosystem in Europe, the Middle East, and Africa. If you bring trusted relationships with senior stakeholders and proven credibility in both technology-driven and industrial settings, you’ll shape regional strategy, spearhead market expansion, and build momentum for transformative initiatives. In this role you’ll engage diverse stakeholders, align cross-functional teams, and drive solutions that modernize utility operations and deliver tangible outcomes across EMEA. What You Will Do to Drive Utilities Growth Strategy Position Ericsson as a trusted technology and thought leader in EMEA Utilities. Shape and communicate the industry vision, innovation trends, and strategic value propositions for utilities operators, regulators, and industrial clients. Lead participation in regional and country-level utilities conferences, trade shows, and industry events, representing Ericsson with authority. Deliver compelling narratives around the future of utilities, energy transition, smart grid, digitalization, and sustainability initiatives. Define and execute the Go-To-Market Strategy for Utilities in EMEA, aligned with regional business priorities and regulatory environments. Drive business development, from opportunity identification to early shaping and qualification. Lead EMEA utilities ecosystem assessments, mapping key stakeholders, competitors, technology providers, and innovation clusters. Identify, validate and onboard relevant ecosystem partners, including technology providers, integrators, and strategic allies. Set short-term and long-term strategic priorities to guide utilities growth strategy, investments, and positioning. Influence EMEA utilities customer visions, roadmaps, and procurement strategies through thought leadership. Support Customer Units in Europe with lead development, funnel acceleration, opportunity shaping and support during key engagements and executive dialogues. Build strong, trust-based relationships with utilities operators, regulators, industrial clients, and system integrators. Navigate local content, regulatory compliance, and public-private partnership requirements across multiple countries. Support sales teams in commercial strategy and deal structuring by helping define competitive business models, guiding negotiations, interpreting procurement processes, and providing techno-commercial value argumentation for major bids Work closely with the Solution team to align technology offerings and solutions with regional utilities requirements, ensuring compliance with operational, safety, and regulatory standards. Support Market Area marketing and communications activities, ensuring consistent and impactful messaging for the Utilities segment. Gather, develop and share best practices across Europe, the Middle East, and Africa. Support internal enablement and capability-building initiatives across regional teams. The Skills You Bring to the Utilities Growth Strategy Role 10+ years in Utilities business development, strategy, or program leadership within EMEA or multinational markets. Deep understanding of EMEA utilities ecosystems, regulatory frameworks, and key industry stakeholders. Strong track record influencing senior leaders and driving complex opportunity lifecycles. Demonstrated experience in government, regulatory, and utilities operator engagement, participation in regional events, and thought leadership. Excellent communication and executive presentation skills. Established network across utilities operators, regulators, technology providers, and integrators, with the ability to leverage relationships to advance strategic initiatives. The role will be based in the EMEA Region. The final decision on the location for the successful candidate will be made during the selection process. You can explore more about utilities and power generation here. Also, gain insight into the global energy market here. Driving Utilities Growth Strategy at Ericsson At Ericsson, you’ll have an outstanding opportunity to drive utilities growth strategy. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Ericsson’s commitment to diversity and inclusion is core to our values. We truly believe that by collaborating with people with different experiences we drive innovation. Join us and realize your full potential as part of our Ericsson team. Learn more about our hiring process here.
Industry Ecosystem & Emerging Bus. EMEA
Ericsson
Ericsson is seeking a highly experienced and motivated Industry Ecosystem Manager to drive our business development and ecosystem strategy in the EMEA region. This is a unique opportunity to shape the future of mission-critical communications and industrial digitalization. Drive Ericsson's Industry Ecosystem in EMEA As the Industry Ecosystem Manager, you will be responsible for developing and executing strategies to foster collaboration and innovation within the EMEA ecosystem. You'll work with technology providers, ecosystem partners, integrators, investors, regulatory bodies, and industry alliances to identify and incubate new business opportunities. Learn more about Ericsson. Key Responsibilities: Develop and implement ecosystem strategies to drive business growth in EMEA. Identify and incubate early-stage business opportunities and new technology domains. Manage relationships with key stakeholders across the ecosystem, including technology providers, partners, and regulatory bodies. Monitor regulatory drivers, technology disruption patterns, and competitor strategies. Drive cross-functional collaboration to develop innovative solutions. Leveraging Your Expertise as Industry Ecosystem Manager The ideal candidate will possess a deep understanding of mission-critical communications, industrial digitalization, and cross-industry ecosystem structures. Your experience incubating early-stage business opportunities will be essential. Required Skills and Experience: 10+ years of experience in ecosystem strategy, innovation, emerging technologies, or advanced business development. Strong understanding of mission-critical communications and industrial digitalization. Established network across technology providers, ecosystem partners, and regulatory bodies in EMEA. Excellent relationship management and communication skills. Strong awareness of regulatory drivers and technology disruption patterns. The Future of Industry Ecosystem Management at Ericsson At Ericsson, we believe in pushing the boundaries of what's possible. Join a team of diverse innovators and craft the future of technology. See what's new in the industry. As an Industry Ecosystem Manager you will lead the charge in building solutions to some of the world's toughest problems. The role will be based in the EMEA Region, with the final location decision to be made during the selection process. This is a great opportunity to enhance the Industry Ecosystem at Ericsson.
MCN Business Dev Manager Middle East
Ericsson
MCN Business Development Manager - Middle East Ericsson is seeking a highly experienced and dynamic MCN Business Development Manager to drive growth and strategic partnerships within the Middle East region. This role offers the chance to use your skills and imagination to push the boundaries of what’s possible, building solutions never seen before to some of the world's toughest problems. You’ll be challenged, but you won't be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Driving Growth in Middle East Ecosystems The MCN Business Development Manager will be responsible for fostering relationships with key stakeholders, including government bodies, operators, industrial enterprises, technology providers, integrators, and consulting partners. The successful candidate will leverage their established network to advance strategic initiatives and drive business growth within the region. Ericsson is committed to innovation, and this role will be pivotal in identifying and capitalizing on new opportunities within the Middle East's evolving technological landscape. For further reading on Ericsson's commitment to global growth, please visit Ericsson's ICT Leadership Page. Responsibilities of the MCN Business Development Manager Develop and implement business development strategies aligned with Ericsson's overall goals. Identify and pursue new business opportunities within the Middle East market. Establish and maintain strong relationships with key stakeholders, including government officials, industry leaders, and potential partners. Lead negotiations and close deals with new and existing clients. Monitor market trends and competitor activities to identify opportunities and threats. Provide regular reports on business development activities and performance. Required Skills and Experience for Success in Middle East Ecosystems 10+ years of experience in business development, strategic partnerships, or government/enterprise engagement in the Middle East. Deep understanding of Middle Eastern ecosystems, government dynamics, regulatory frameworks, and national transformation agendas. Strong track record of influencing senior leaders and shaping large, complex, multi-stakeholder opportunities. Demonstrated experience engaging with ministries, regulators, national programs, industrial operators, and government-led initiatives. Excellent communication and executive presence, with strong cultural fluency across the region. Established network across government bodies, operators, industrial enterprises, technology providers, integrators, and consulting partners. Leveraging MCN Business Development Expertise within Middle East Ecosystems The ideal candidate will possess a deep understanding of the Middle East's unique business environment and the ability to navigate complex regulatory landscapes. They will be a strategic thinker with a proven track record of driving business growth and building strong relationships with key stakeholders. Ericsson fosters a collaborative environment. To learn more about business development strategies, visit Harvard Business Review's Business Development Resources. Learn more about Ericsson.
Vendor Development Line Manager
Ericsson
Ericsson is seeking a highly motivated and experienced Vendor Development Line Manager to join our team in Cairo, Egypt. This role is pivotal in optimizing our Supplier Relationship Management (SRM) process and ensuring efficient vendor performance. Learn more about SRM best practices. Optimize Your SRM Process with Ericsson As a Vendor Development Line Manager, you will be responsible for managing and improving the entire SRM process, from vendor selection to performance evaluation. Your expertise in Merlin and data analytics will be crucial in driving data-driven decisions and identifying areas for improvement. We're dedicated to ongoing SRM process optimization to benefit our company and our partners. Key Responsibilities: Manage and optimize the Supplier Relationship Management (SRM) process. Utilize Merlin and data analytics to drive data-driven decisions. Conduct capacity planning and forecasting using appropriate tools. Develop and implement strategic plans for vendor development. Oversee sales process and financial structures for Service Delivery. Ensure adherence to Work Level Agreements (WLA) and Service Level Agreements (SLA). Leverage financial acumen and customer insights to improve vendor performance. Manage employee performance and provide market insights. Improving Vendor Performance Through Effective SRM Process Optimization This role requires a strong understanding of financial structures, WLAs, and SLAs, as well as excellent analytical and communication skills. The ideal candidate will have a proven track record of successfully managing vendor relationships and driving performance improvements. Successful SRM process optimization requires deep understanding of the vendor landscape. Strategic Vendor Development and SRM Process Optimization At Ericsson, we offer the chance to use your skills and imagination to push the boundaries of what’s possible. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. To learn about Ericsson's commitment to ethical business practices, visit our corporate governance page. Required Skills and Experience: Competency in Competency Management, SRM Process, Merlin, and data analytics. Experience in Capacity Planning and forecasting tools. Strong strategic planning and sales process skills. Understanding of financial structures for Service Delivery. Familiarity with Work Level Agreements (WLA) and Service Level Agreements (SLA). Financial Acumen and Customer Insights. Employee Performance Management skills. Market insights and analytical abilities. We are dedicated to SRM process optimization to ensure we deliver the best possible service to our customers. This includes constant review, refinement, and improvement of all of our vendor management activities. Learn more about Supply Chain Management through APICS.
Head of BOS Program Office Europe
Ericsson
Ericsson is seeking a highly motivated and experienced Head of BOS Program Office Europe to lead our Business Operations Support (BOS) initiatives across the European region. This role demands a leader with a proven track record in delivering results within demanding and time-sensitive environments. Leading Business Operations Support in Europe As the Head of BOS Program Office Europe, you will be at the forefront of driving operational excellence and ensuring the seamless execution of strategic programs. Your responsibilities will include: Developing and implementing program strategies that align with Ericsson’s overall business objectives. Managing a team of program managers and analysts to ensure project deliverables are met on time and within budget. Collaborating with cross-functional teams to identify and resolve operational challenges. Monitoring program performance and providing regular updates to senior management. Driving continuous improvement initiatives to enhance the efficiency and effectiveness of business operations. Essential Skills for the Head of BOS Program Office Europe To be successful in this role, you should possess the following skills and qualifications: Fluent in English; additional European languages are a plus. Strong leadership and team management skills. Excellent communication and interpersonal skills. Proven ability to deliver results in a high-pressure environment. In-depth knowledge of business operations and program management methodologies. Experience with Project Management Institute (PMI) standards and practices is highly desirable. Why Join Ericsson as Head of BOS Program Office Europe? At Ericsson, you'll have the chance to use your skills and imagination to push the boundaries of what’s possible. You’ll be building solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Ericsson is committed to fostering a collaborative and inclusive work environment where every employee can thrive. We also offer a great opportunity for personal and professional development, with access to a wide range of training and learning resources. Explore Ericsson's Careers Page to learn more. Advancing Business Operations Support at Ericsson The Head of BOS Program Office Europe is a critical role in ensuring that Ericsson's business operations are efficient, effective, and aligned with the company's strategic goals. By leading the Business Operations Support (BOS) initiatives, you will play a key role in driving innovation and delivering value to our customers. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. Learn more about Agile methodologies and how they can benefit business operations support.
Deployment Site Supervisor
Ericsson
Key Responsibilities for a Deployment Site Supervisor Manage and supervise field operations teams during site deployment activities. Implement change and improvement management processes to enhance operational efficiency. Utilize data analytics and artificial intelligence (AI) to gain customer insights and improve service delivery. Manage ASP (Alternative Service Provider) relationships and ensure compliance with Ericsson standards. Effectively manage stakeholders at various levels to ensure project alignment and success. Drive automation initiatives to streamline deployment processes. Ensure adherence to process management guidelines and best practices. Leveraging Automation for Efficient Site Deployment Oversight In this role, you will leverage automation tools and techniques to improve the efficiency and accuracy of site deployment activities. The focus on automation is central to our strategy for scaling our operations and delivering superior service to our customers. Your ability to analyze data and implement AI-driven solutions will be crucial in optimizing our processes. For more on industry best practices in automation, see Automation.com. Benefits of the Deployment Site Supervisor Role at Ericsson At Ericsson, you will have the chance to use your skills and imagination to push the boundaries of what’s possible. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. We truly believe that by collaborating with people with different experiences, we drive innovation, which is essential for our future growth. Stakeholder management is a key component for this role, allowing you to build relationships and drive success. Data Analytics and AI in Deployment Site Oversight The role requires proficiency in data analytics and artificial intelligence (AI) to gain customer insights and improve service delivery. You will work with large datasets to identify trends, optimize performance, and enhance the customer experience. Ericsson is committed to leveraging cutting-edge technologies to stay ahead of the competition. This includes investing in advanced analytics platforms and AI-driven solutions. Learn more about data analytics here.
Head of BOS Integrated Services Hub 1
Ericsson
Head of BOS Integrated Services Hub at Ericsson Ericsson is seeking a highly motivated and experienced Head of BOS Integrated Services Hub to lead our Business Operations Support (BOS) integration efforts. This critical role will oversee the integration of OSS and BSS full stack, ensuring seamless operation and efficiency across our services. The ideal candidate will possess deep knowledge of various SDLC methodologies including Agile, Waterfall and DevOps approaches. The Head of BOS Integrated Services Hub will be responsible for: OSS and BSS full stack integrations and surrounding ecosystems API management & microservice architecture Cloud-Native & Platform transformation Data analytics, AI/ML applications in service operations Key Responsibilities for BOS Integration As the Head of BOS Integrated Services Hub, you will: Lead cross-functional, highly matrixed, and globally distributed teams. Deliver results within a time-sensitive and high-pressure environment. Communicate effectively at executive levels. Oversee Organizational and Solution Level Governance. Qualifications for BOS Integration Candidates for the Head of BOS Integrated Services Hub position should possess: In-depth knowledge of different SDLC methodologies including Agile, Waterfall and DevOps approaches. Proven experience with MS IT and ADM related frameworks - ITIL, COBIT & SAFe Recommended certifications (external): ITIL, Lean Six Sigma, PMP Recommended certifications (internal): MSCOO, ICT PD JS8 GIAP certification Fluent in English; additional languages are a plus. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. Learn more about Ericsson's commitment to innovation. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. Note: There are a total of 4 Head of Integration Services Hub vacancies with the same responsibility and skills requirements. Explore cloud native architectures. Click Here to find all you need to know about what our typical hiring process looks like.
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