Job Description

• Develop & maintain client relations on the project ensuring high levels of Customer satisfaction for the project

• Full P&L responsibility for the projects managed

• Work with FM and other divisions of company in a structured fashion to be a participating team member, supporting the team and Project Account Manager

• Attend training, development and group sessions as detailed by your Line Manager

• Own and participate in the development of achievement of your personal development plan.

• Be responsible for own resource utilization and advise line manager upon future estimated requirements

• Be aware of projects group offerings and identify areas of business opportunity to your line manager

• Ensure close liaison and matrix working with FM and Consultancy to deliver seamless service to Clients

• Undertake projects in close liaison with line manager to comply with current processes laid down for the company and the account

• Ensure that the overall team, PAM and client are regularly informed regarding project progress and formal project reviews take place

• Achieve a satisfactory client awareness as fed back via FM staff/client as appropriate.

• Achieve a satisfactory internal/external audit; Demonstrate compliance by self-audit

• Produce and work to a project cost plan, agreed with your line manager; produce accurate and timely monthly cost information to the Project Account Manager as requested

• Contribute to achievement of group financial plan and profit target as held centrally; Demonstrate good financial control

• Identify opportunities that may improve performance and improve contribution

Tagged as: Human Resources

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