Supervising Associate – Employee Relations

Your Key Responsibilities:

• Conduct and lead independent investigations of employee matters, and other escalations and complaints to thoroughly fact find, resolve the issue(s), and to mitigate risk to the firm within prescribed timeframes.
• Provide consultation, guidance, and coaching to Talent team members and business partners on a range  of employee relations matters where ER is not investigating the particular matter(s) or where the responsibility has been delegated to another appropriate partner (e.g. local HR or external)
• Contribute to the development of the Talent team capability in the understanding and application of MENA employment laws, policies, and best ER practices to ensure that advice given is consistent and compliant with employment law and EY standards.
• Support the ER Lead to analyze ER issue trends, diagnose root causes, and develop recommendations for corrective strategies.
• Support the review and development of policies and procedures, in conjunction with the ER Lead and respective HR functions and legal and risk counsel.
• Proactively identify policy development opportunities.
• Create and maintain all legal documentation throughout the Employee life cycle.
• Ensure all contracts and legal Employee documentation are up to date.
• Advise on and manage all involuntary terminations.
• Advise and coach the business to ensure the most appropriate course of action for ER matters.
• Deliver training on ER policies and procedures.
• Proactively manage and reduce ER risk.

Skills and attributes for success:

• Proven ability to influence at senior levels in the organization.
• Display knowledge of contemporary HR and organizational development practices and a sound understanding of the SL businesses.
• An HR generalist profile as well as legal or ER experience, and experience dealing with challenging Employee Relations cases would be beneficial.
• Demonstrate strong relationship building and networking skills.
• Demonstrate competency to work in virtual teams.
• Demonstrate strong commercial acumen.
• Strong project management skills ideally gained within an international/cross-border context.
• Ability to understand and integrate cultural differences and motivate/lead cross cultural teams.
• Strong oral and written English language skills are required.
• Arabic language would be an advantage. 

To qualify for the role:

• 5+ years of experience working in a regional HR Generalist role with experience in ER.
• It would be an advantage to have a legal and/or employment law background.
• Build and maintain influential relationships with business leaders and managers, working closely with them to co-develop solutions to meet their business needs.
• Establish effective relationship across HR to ensure that centrally developed products and initiatives meet legal, risk and Employee well-being criteria.
• Work with specialist HR team members such as Total Reward and Talent Development to deliver processes and initiatives that are risk free and legally sound.
• Advise on and manage sensitive cases regarding performance management and probation reviews.
• Maintain up to date Government information on Nationalization quotes and targets and provide reporting and oversight to the SLs and broader Talent Team.
• Demonstrable ability to meet our values.

Ideally, you’ll also have

• A passion to pursue your CIPD in the future or already have this qualification.
• Strong communication skills and the ability to articulate process and procedures clearly and complex or sensitive issues.
• An enthusiastic, can-do approach and be a strong team player.

What we look for

We are interested in professionals who wishes to pursue a career in HR to gain valuable skills providing support to the wider team.  We’re looking for someone like you who has the autonomy to manage their stakeholders, offering advice on best practice delivering high quality administrative support to your team.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful
• impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.