Operations Specialist (Jeddah, KSA)

Responsibilities:

• Track, monitor, and expedite the incoming and outgoing shipments. 
• Daily monitoring of SAP / WMS IDocs integration issues, leading identification of root causes and it’s resolution.
• Monitoring cycle and physical wall to wall stock counts and ensuring inventory adjustments are controlled.
• Supervise the warehouse team and monitor floor activities.
• Create a tracking log for delivery issues and identify root cause and assign corrective and preventive actions.
• Validate and verify the documentation and labeling for incoming and outgoing shipments.
• All orders are picked, packed and shipped according to each customer’s requirements for products, packaging, documentation, and transportation, with a high degree of accuracy and within planned lead times.
• All applicable procedures and work instructions are complete and accurate according to applicable quality, legal and financial regulations.
• All returns are investigated and completed on time.
• Tracking of defined KPI’S to support the operations in achieving its objectives and initiatives.
• Identify opportunities and approaches for streamlining and automating routine processes.
• Ensure data accuracy within SAP.
• The time-schedule for the shipping of orders is respected.

Good to have:

• SAP superuser experience.
• Oracle experience (optional).
• iDoc errors investigation.
• SC project management or Change management.
• Middleware experience (plus).
• Excel and macros superuser experience.

Qualifications:

• 7+ years of experiences in:
• Logistics coordination (importing shipments, customs clearance procedure) at a 3PL environment.
• Warehouse activities coordination (following on the process of receiving shipments into the warehouse, picking and dispatching shipments from the warehouse).
• Experience in SAP / WMS Idoc resolution.
• Running reports and doing analysis on Excel.
• Communicating with different internal and external stakeholders.
• Strong communicator and great team player.
• Problem Solving mind-set.
• Analytical Thinking.
• Fluency in English and preferable Arabic as well.