In- Room Dining Assistant Manager

Assistant Manager who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests.

• In-charge in Department’s planning, organizing, controlling and directing the work of employees in the outlet, ensuring guest satisfaction
• Communicates with employees to ensure operational needs are met
• Attends regular operational meetings to ensure effective coordination and cooperation between departments
• Controls labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control
• Takes an active role to meet the outlet financial goals
• Maintains knowledge of competition and industry trends
• Provides knowledge and skill training to the team both on the job and classroom training
• Supports the entire Food and Beverage operation, including managing other areas if necessary
• Remains calm and alert, especially during emergency situations, heavy hotel activity, serving as a role model for the staff and other employees
• Anticipates guest needs, ascertain satisfaction, offers suggestions, and responds urgently and appropriately to guest concerns and requests
• Observes the physical condition of facilities and equipment in the outlet and makes recommendations for corrections and improvements as needed
• Communicates with guests and employees using a positive and clear speaking voice
• Listens to understand requests, responds with appropriate actions, and provides accurate information
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors

What you bring

• 3-5 years of experience in related field
• Excellent command in English, Arabic is an advantage
• Service Passion for Luxury Hospitality and have an eye to details.

  
What we offer: 

• Opportunities to build a successful career with global potential
• Unique strong culture – diversity of 50 different nationalities
• Management – Living accommodation in a high quality, well-resourced apartment
• Excellent Training and Development opportunities
• Employee Recognition Programs
• Complimentary nights at FS Hotels Worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
• Medical coverage