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We are looking for an operation coordinator with a good logistics background to pursue scaling our multifaceted and dynamic restaurant operations team.

You will also play a role in ensuring our operation capabilities are continuously evolving to meet the ongoing needs of the business and our Talabat GO service by improving food and non-food vendors’ performance.

 

What’s on Your Plate?

 

Vendor training including installation of talabat system at partner locations

Ensures & improves the restaurant’s operation and increases the order acceptance rate, reduces vendor delay

Implement new configurations to support operations

Proactively liaise with Restaurants, investigating and resolving restaurant issues promptly

Identify causes of operational issues as well as symptoms, diagnosis, and cure

Collaborative problem-solving with many different stakeholders in the business, Account management, Rider Operations, Customer Service, etc

Restaurant Performance Data Analysis & Reporting

Scheduling and carrying out training with new and existing restaurant partners, troubleshooting, and tech replacement

Create and implement programs and projects that promote operational excellence.

 

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