Admissions Specialist

Job Purpose: Reporting to the Director of Enrollment, the Admission Specialist will perform a variety of regular, routine, and cyclical enrollment services and recruiting functions. The Specialist serves as an information resource to prospective students and the community regarding university requirements and procedures, university offerings and university life.

Duties: 

• Serve as a member of the Enrollment Office staff, providing quality information, service and support to prospective students, their families, and the community. 
• Provide informational materials and counseling services for prospective students and applicants.  
• Assist students through all aspects of the admissions process including the collection, evaluation and distribution of documents and information related to their admissions file 
• Maintain telephone and electronic contact and initiate correspondence with prospective students, including appropriate and consistent follow-up 
• Create and maintain student files in both printed and electronic forms 
• Participate in outreach activities both on and off-campus, representing AIU at fairs, exhibitions, and schools, as well as conducting presentations for prospective students and/or advisors 
• Conduct informational campus visits for prospective students and their guests 
• Establish and maintain communication, cultivate relationships with schools and counselors in an effort to support prospective student recruitment efforts 
• Provide information and assistance in person and over the phone to students, staff and the public related to university functions, procedures and policies 
• Assist students and the public in understanding and applying the information contained in the university catalog, schedule of classes, and other publications and/or news releases 
• Maintain security and confidentiality of student educational records as mandated by university policies and procedures 
• Establish and cultivate relationships with Academic Affairs and Student Life departments in order to stay up to date regarding curriculum, university life and career information 
• Serve on various committees or task forces as required 
• Keep abreast of developments in higher education fields as related to assigned functions 
• Alternate schedule, evening and weekend work required 
• Other duties as assigned 

Skills: 

• Must possess skills to be able to explain and demonstrate the essential functions of the position 
• Ability to communicate ideas and information clearly and effectively at all levels within the university and to the community in English; communication skills a must
• Must have an outgoing personality with a strong work ethic 
• Must possess strong presentation, listening, and written and verbal communication skills 
• Must possess the ability to connect, motivate and inspire people, especially high school aged students and the ability to interact appropriately with a wide variety of personality types 
• Must have the ability to organize tasks and work independently or as part of a team, completing job duties, projects, and assignments with general supervision and manage a number of tasks at once 
• Demonstrated ability to maintain confidentiality and composure working in a fast-paced environment with multiple demands 
• Demonstrated ability to use sound judgment in decision-making and problem solving 
• Must be capable of maintaining the confidentiality of work-related information and materials 
• Demonstrated ability to work with faculty, staff, and administrators 
• Demonstrated competency and experiences in the application and implementation of technology, particularly the use of social media 
• Demonstrated proficiency in the use of standard software applications 
• Ability to work alternative schedule, and/or work evening and weekends as required 

Experience and Education: 

• Bachelor’s Degree from a regionally accredited institution required 
• Demonstrated experiences using computer skills; proficient in Microsoft Word, Excel, social media and database management 
• Demonstrated public speaking experiences 
• At least two years of experience in an office environment, preferably in higher education 
• Demonstrated experiences interacting with multiple constituents; demonstrated flexibility, pleasant demeanor, professional appearance and ability to deal with changing and multiple priorities, frequent interruptions and a wide variety of personalities 
• Possession of valid driver’s license