Franchise Hotel – Housekeeping Supervisor

At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success.  To help them we need you to display of Brand Service Behaviors- Dare to Connect:

·Dare to make the first move

·Adapt to the moment

·Relate to the business

·Enable quality downtime

Your day to day

Requires supervisory skills must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

Ability to communicate information and hotel services to management and guests.

Enjoys working in a fast paced environment 

Carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds

Frequently standing up and moving about the facility.

Frequently handling objects and equipment to maintain the facility

Frequently bending, stooping and kneeling.

Requires working knowledge of Housekeeping and the hotel’s services, policies and operations. Working knowledge is  generally learned on-the-job.

Computer skills and working knowledge of  Opera , Microsoft Word and Excel

Basic mathematical skills are used occasionally

Professional, positive, motivated and upbeat attitude 

Work with your Manager to ensure the departmental performance of staff is productive. 

Assisting with appraising performance of associates within the housekeeping department.

To assist in preparing the agenda for departmental meetings and follow up all points raised.

Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member.

Provide input for performance review discussions in line with company guidelines.

Assist with the preparation of efficient departmental work schedules.

Coach and counsel staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance.

In the absence of your Manager, conduct effective staff briefings to communicate guest requirements and shift priorities.

Gain understanding of the departmental goals and financial targets and support your Manager to achieve these targets.

•Demonstrate full knowledge of fire prevention training & ensure your subordinates & you follow the duties upon hearing the alarm.

•Recycle where-ever possible and enforce cost saving measures where appropriate.

•Creates the schedules for the deep cleaning.

•Does daily room inspection.

•Allocating staffs appropriately.

•Creates daily roster for the staffs.

•Responsible in doing the linen inventory monthly.

•Responsible for housekeeping supplies, maintaining the par level.

What we need from you

Fitness –   you’ll be on your feet most of the day with lots of bending and kneeling.

Literate –   you’ll need a good grasp of reading, writing and basic maths.

Flexible –  night, weekend and holiday shifts are all part of the job.

Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.

 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.

 

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.