Employee Experience Manager

This role plays a pivotal role in fostering a positive and engaging workplace environment as well as providing strategic guidance on people / organizational performance and development.
The successful candidate will be responsible for designing, implementing, and managing initiatives that enhance the overall employee experience, satisfaction, and well-being covering areas of onboarding, communication, career development and utilization of HR technology.
This multifaceted role requires a strategic mindset, advanced interpersonal skills, and a passion for creating a workplace where employees thrive.

Principle Responsibilities and Duties

• Strategy Development:

• Develop and execute a comprehensive employee experience strategy aligned with organizational goals.
• Collaborate with leadership to understand business objectives and integrate employee experience initiatives.

• HR Technology and Analytics:

• Explore and implement technology solutions to enhance the employee experience.
• Manage HR ERP – SAP, Success Factors; Ensuring employee data is accurate and up to date.
• Partner with other regional HR / local HR leads on HRIS related project, activity, etc.
• Responsible for HRIS team, ensuring accuracy of data and availability of reports as and when required by HR Leaders.
• Organizing HR related projects/goals; collecting and summarizing data / reports, sharing regional HR related communications from SMT and/or HR Director.
• Work closely with Global HR in ensuring HR Dashboard data is accurate and/or design is as per the need of the organization.
• Establish key performance indicators (KPIs) to measure the success of employee experience initiatives.
• Analyze data to identify trends and areas for improvement.

• Communication:

• Establish effective communication channels to keep employees informed and engaged.
• Implementing changes to improve internal communications and productivity.
• Preparation of Employee / Organizational announcements as and when required.

Employee Engagement:

Employee Lifecycle:

• Oversee the onboarding process to ensure a seamless and positive experience for new hires.
• Creation, update and streamlining of job descriptions in collaboration with respective Leaders.
• Develop offboarding processes that prioritize knowledge transfer and exit interviews for continuous improvement.

Employee Development:

• Collaborate with HR and department heads to identify training and development needs to enable design of annual learning calendar.
• Implement initiatives that support continuous learning and career growth.
• Work closely with employees, leaders, and location HRs to ensure performance management activities are done timely and within system guidelines.

Diversity, Equity, and Inclusion (DEI):

• Develop and implement strategies to promote diversity, equity, and inclusion in the workplace.
• Monitor and report on progress related to diversity goals.

Recognition and Rewards:

• Organizing or manage existing employee Rewards and Recognition programs.
• Organize and coordinate company events – monthly, annual, or as and when required.
• Develop and implement Wellness Program Calendar, awareness sessions and/or community outreach, in collaboration with licensed organizations within the various countries.

Employee Relations:

• Address employee concerns and conflicts, working towards resolution and maintaining a positive workplace culture.
• Partner with HR to ensure compliance with employment laws and regulations.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Psychology, Business, or a related field.
• CIPD/CHRP Certification or equivalent qualifications.
• Proven senior-level HR experience in HRIS and leading projects teams.
• Strong understanding of organizational development and employee engagement strategies.
• SAP / Success Factors experience, and advanced MS Office skills are required.
• Excellent communication, interpersonal, and leadership skills.
• Strong leadership and interpersonal skills. Ability to raise issues, positively challenge others and be proactive.
• Ability to collaborate across departments and levels within the organization.
• Familiarity with current trends and best practices in employee experience management.

About Us:

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.

Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.

We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law.  Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.