Assistant Banquet Manager

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events

The Assistant Banquet Manager will support the Director of Banquets in all related operational and administrative aspects of the Banqueting operation as well as in cost related financials. They will work closely with the Catering and Event Sales department as required and oversee events personally. 

Responsibilities include but are not limited to:

Support the Banquet Director in all operational and administrative aspects of Banqueting operations to assure a smooth day to day operation and take charge of the department in his absence. 

Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. 

Create and maintain a great synergy between Banqueting operations and all other F&B outlets as well Catering and Event Sales and support them as required whenever possible.  

If requested support the Banquet Director in meeting clients for operational questions and concerns and join sales calls if necessary. 

Maintain a strong relationship with events related contractors and event companies as well as counterparts from other hotels in the city. 

Work closely with the respective Culinary team members on coordinating service flow, timings and set ups of all events, including coffee breaks, buffet, set menus, cocktail receptions and any others as required. 

Maintain a file with detailed overview of all banquet venues and work closely with the Catering and Events Sales team together to determine possible lay outs, set ups and floor plans. 

Ensure all venues will be fully set, including lighting, music, decoration and other details at least thirty minutes’ prior the scheduled start time. 

Ensure all audio-visual equipment will function perfectly, and organisers will be asked about optimal sound and visual effects; a beeper, deck or cell phone number will be given to the meeting organizer with which the audio visual technician can be summoned throughout the meeting.